Terms of service

These Terms of Service outline the rules and conditions for using the Let’s Sense Crystals website, social media shop, or any related sales platform. By placing an order, you agree to the terms below.

1. General Information

Let’s Sense Crystals provides crystal products, accessories, and related items. All products are sold on a first‑come, first‑served basis and subject to availability.

2. Product Information

• All crystals are natural and therefore variations in colour, shape, size, and texture are expected.

• Product images aim to represent items accurately; however, colours may differ slightly due to lighting and screen displays.

3. Orders & Payments

• Orders are confirmed once payment has been successfully received.

• Accepted payment methods vary depending on the platform.

• If an item becomes unavailable after purchase, you’ll be offered an alternative or a full refund.

4. Pricing

• Prices are listed in GBP (£).

• Prices may change without notice, but the price at checkout is final for that order.

• Any promotions or discounts apply only during the stated period.

5. Shipping & Delivery

• Shipping details, timeframes, and costs are outlined in the Shipping Policy.

• Delivery delays caused by postal strikes, customs, or external issues are outside the seller’s control.

6. Returns & Refunds

• The full details are set out in the Return & Refund Policy.

• Items returned without prior agreement may not be eligible for a refund.

7. Intellectual Property

• All photographs, descriptions, branding, and content on Let’s Sense Crystals’ platforms are the property of the business.

• You may not copy, reproduce, or reuse content without written permission.

8. Limitation of Liability

• Crystals are sold for decorative, spiritual, or wellness purposes only. They are not medical substitutes.

• Let’s Sense Crystals is not responsible for misuse of products or incorrect handling.

9. Privacy

• Personal information is handled in accordance with applicable UK data protection laws.

• A separate Privacy Policy can be provided on request.

10. Changes to Terms

These Terms of Service may be updated occasionally. Continued use of the shop or website means you accept the updated terms.